Alcatel-Lucent Enterprise APIs for OmniPCX platforms


The Alcatel-Lucent 4059EE attendant console is a professional attendant solution running on a standard PC. The 4059EE API allows an application to monitor the console’s activity and to initiate outgoing calls. features Request the 4059EE to dial a number through a CGI interface Retrieve real time call handling notifications . benefits The 4059EE will handle the request […]



The Computer Supported Telecommunications Applications (CSTA) is a standardized ECMA protocol that enables third-party applications to control all OmniPCX Enterprise devices. The CSTA protocol enables information exchanges to initiate services: monitor and control calls and devices; set and query features; route calls; send and receive data. FEATURES Supports CSTA Phase 1 and 2: Switching function services (answer […]



The Computer Supported Telecommunications Applications (CSTA) is a standardized ECMA protocol that enables third-party applications to control all Alcatel-Lucent OmniPCX Office Rich Communication Edition devices. The CSTA protocol enables information exchanges to initiate services as well as to monitor and control calls and devices. FEATURES Supports CSTA Phase 1 Switching function services (answer call, clear call, conference […]



IP Touch Services enable an application to interact with users of OmniPCX communication servers through the users’ IP Touch terminals. The application can take control of the IP Touch terminal to build screens and collect user actions. Screen control is granted when a user activates an application on his terminal. Even if the user has not activated […]



The O2G is a scalable application gateway that has a built-in Docker engine to host your applications as micro-services or business rules. It offers high-availability capabilities for developing mission-critical applications used in verticals and industries FEATURES Advanced call control APIs: Call-control, directorysearch, routing, communication log, messaging, event, phone-set programming, and more. Premium DeskPhone APIs: Build screen, takecontrol, […]



The new OpenTouch REST Web Services are designed for OpenTouch and apply to both Connection and Conversation users. These REST Web Services are open interfaces that connect Alcatel-Lucent’s OpenTouch advanced multi-media conversation services to customer business applications. The REST technology simplifies development, deployment, upgrade and maintenance of applications. The number of services available through the REST Web […]



From OT 2.2 release, OTC PC can be customized to extend its capability and to provide openness for integration with third party applications. The OTC PC extension mechanism provides the possibility to call an URL or to launch a local process, either through a specific user action, or on some specific events. features Launch dedicated applications, processes […]



The Paging Interface provides a powerful way to deliver calls with text messages to all types of terminals: TDM, IP, DECT, WiFi. It is the core component for integrating an alarm or notification server.   Note: Only an overview of this API is available here. The detailed description of the API with source code samples are available […]



PIMphony is a personal communication manager that links desktop computers and telephones to provide a powerful, user-friendly phone assistant that manages everyday phone tasks. It offers a complete set of phone services, including call logging, voice mail and set monitoring. Services are continuously available on the PC, regardless of any other applications running. Company contact databases are […]



The QSIG is an ISDN-based signaling protocol for signaling between Private Branch eXchange (PBXs) in a Private Integrated Services Network, using connection-level Q.931 protocol and the application-level ROSE protocol. features First layer of services through QSIG Basic Service (QSIG-BC) Supplementary services through QSIG Generic Function (QSIG-GF) benefits First layer of services through QSIG Basic Service (QSIG-BC) Supplementary […]

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