Alcatel-Lucent Enterprise APIs for OmniPCX platforms

The API for Alcatel-Lucent alarming notifications and location provides a powerful set of features on Open Touch, OmniPCX Enterprise & Office allowing to implement an Alarm Server especially when matching requirements of lone worker protection. Such features might be offered via TDM trunks (T2/T0) or IP Trunks (H323, SIP). FEATURES for 400/500/8242 DECT Supports several alarms triggers: […]

The Call Accounting over IP Web Service is used to design applications that manage call accounting tickets generated by an OXO Communication system. The tickets collect information on: Incoming/outgoing telephone calls Supplementary services in the public network User services, such as appointment reminder or wake-up FEATURES Provides two types of call metering: Internal metering like the number […]

The Call Details Report (CDR) interface is a proprietary protocol for creating billing applications.Tickets containing detailed call information (e.g., calling number, called number, call, duration, etc.) can be used by a third-party application to generate all types of reports. features Provides extended and reduced tickets Generates new tickets for each new call benefits External third-party application can […]

The Computer Supported Telecommunications Applications (CSTA) is a standardized ECMA protocol that enables third-party applications to control all Alcatel-Lucent OmniPCX Office Rich Communication Edition devices. The CSTA protocol enables information exchanges to initiate services as well as to monitor and control calls and devices. FEATURES Supports CSTA Phase 1 Switching function services (answer call, clear call, conference […]

The Office Hotel/Hospitality Link Interface is a proprietary, IP-based protocol used for building a hospitality Property Management System (PMS). Built on the same protocol element as the well-known AHL for OmniPCX Enterprise, this interface enables Hospitality and Healthcare applications to benefit from all features of the OmniPCX Office. In version R.50 and above, the new driver (called […]

The OmniVista 8770 Accounting and VoIP Ticket Collector is a powerful interface for collecting OpenTouch, OmniPCX Enterprise and OmniPCX Office Call Detailed Records (CDR) for provision to third-party applications. The Ticket Collector application is integrated and runs on the OmniVista 8770 server from 1.2. The interface can: Periodically connect to OpenTouch and OmniPCX systems Retrieve the accounting […]

PIMphony is a personal communication manager that links desktop computers and telephones to provide a powerful, user-friendly phone assistant that manages everyday phone tasks. It offers a complete set of phone services, including call logging, voice mail and set monitoring. Services are continuously available on the PC, regardless of any other applications running. Company contact databases are […]

The Telephone Application Programming Interface (TAPI) Server is a TAPI Telephony Service Provider (TSP) that enables TAPI applications to access the telephony services of the OmniPCX Office system. Its client/server architecture enables support for a wide range of telephone sets, compatibility with all network architectures and fulfillment of all Computer Telephony Integration (CTI) needs, at low cost. […]