Alcatel-Lucent Enterprise APIs for OmniPCX platforms


The Computer Supported Telecommunications Applications (CSTA) is a standardized ECMA protocol that enables third-party applications to control all Alcatel-Lucent OmniPCX Office Rich Communication Edition devices. The CSTA protocol enables information exchanges to initiate services as well as to monitor and control calls and devices. FEATURES Supports CSTA Phase 1 Switching function services (answer call, clear call, conference […]



The API for Alcatel-Lucent alarming notifications and location provides a powerful set of features on Open Touch, OmniPCX Enterprise & Office allowing to implement an Alarm Server especially when matching requirements of lone worker protection. Such features might be offered via TDM trunks (T2/T0) or IP Trunks (H323, SIP). FEATURES for 400/500/8242 DECT Supports several alarms triggers: […]



The Office Hotel/Hospitality Link Interface is a proprietary, IP-based protocol used for building a hospitality Property Management System (PMS). Built on the same protocol element as the well-known AHL for OmniPCX Enterprise, this interface enables Hospitality and Healthcare applications to benefit from all features of the OmniPCX Office. In version R.50 and above, the new driver (called […]



The Contact Center Telephony Integration API, based on Contact Center Agent (CCA), provides a set of high-level development tools for the integration of business applications in a desktop contact center. Functions include: OLE Server – CCA features an OLE server that allows other applications to use CCA information or execute telephony functions DDE Interface – A Dynamic […]



The Call Accounting over IP Web Service is used to design applications that manage call accounting tickets generated by an OXO Communication system. The tickets collect information on: Incoming/outgoing telephone calls Supplementary services in the public network User services, such as appointment reminder or wake-up FEATURES Provides two types of call metering: Internal metering like the number […]



The O2G is a scalable application gateway that has a built-in Docker engine to host your applications as micro-services or business rules. It offers high-availability capabilities for developing mission-critical applications used in verticals and industries FEATURES Advanced call control APIs: Call-control, directorysearch, routing, communication log, messaging, event, phone-set programming, and more. Premium DeskPhone APIs: Build screen, takecontrol, […]



The new OpenTouch REST Web Services are designed for OpenTouch and apply to both Connection and Conversation users. These REST Web Services are open interfaces that connect Alcatel-Lucent’s OpenTouch advanced multi-media conversation services to customer business applications. The REST technology simplifies development, deployment, upgrade and maintenance of applications. The number of services available through the REST Web […]



The Computer Supported Telecommunications Applications (CSTA) is a standardized ECMA protocol that enables third-party applications to control all OmniPCX Enterprise devices. The CSTA protocol enables information exchanges to initiate services: monitor and control calls and devices; set and query features; route calls; send and receive data. FEATURES Supports CSTA Phase 1 and 2: Switching function services (answer […]



The OmniVista 8770 User provisioning API enables third party applications to provision OmniPCX Enterprise and OpenTouch from 2.0 users and devices. It can be used for example by end-users to create easily OmniPCX Enterprise and OpenTouch users from a management portal through commercial profiles. It is an option of OmniVista 8770. FEATURES Operations: CRUD (Create, Read, Update […]



The Telephony Server Application Programming Interface (TSAPI) is based on the Novell TSAPI architecture and programming interface and integrates server-based telephony control with desktop (client) or server applications on enterprise-wide networks. TSAPI incorporates Computer Supported Telecommunications Applications (CSTA) telephony call control services, device monitoring services and query services. Features Communications solutions in Windows or Linux environment Compatible […]

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